10 ways to professionally deal with the customer

1. You should always be formal in dealing with the patient at the first, so that you can understand the customer and understand his personality to deal with him properly.

2. The client or patient is the king and must feel so.

3. Give attention to the patient and repeat greetings on the phone while talking to him.

4. Say to the patient: May I  help you instead of telling him: I can help you

5. The client then the client and then the client

6 - Shorten the phone call as much as possible when you enter a patient.

7 - If you are in a public place contains noise don’t ask the patient about the amounts owed by telephone.

8. Make the patient trust you and let  him to contact you whenever he needs help.

9 - After the end of dealing with the patient, contact and thank him for coming to the hospital and deal with it.

10 - Use the best words of kindness in dealing with the patient.